Reclaim more revenue from shoppers you already know
Your existing subscribers are shopping your site anonymously. When you can't identify them, your email provider can't send high-value triggered messages like cart, browse, and product abandonment emails.
Retention.com known identity helps brands identify more of their existing audience in real time, so you can send more revenue-driving flows to shoppers who are already in your database.
Your subscribers are abandoning. You just don't know who they are.
Shoppers switch devices. Cookies expire. Sessions go anonymous.
That means a customer who already gave you their email can return to your site, browse products, add to cart, and leave - without your ESP knowing who they are.
No identity means no triggered email.
No triggered email means lost revenue.
Identify more abandoners in real time
Retention.com known identity recognizes more of your existing subscribers as they take action on your site, then passes that identity back to your email platform so your flows can do what they were built to do.
Send more cart abandonment, browse abandonment, and product abandonment emails to the shoppers most likely to convert.
Cart Abandonment
Send more cart abandonment emails to the shoppers most likely to convert.
Browse Abandonment
Trigger browse abandonment flows for known subscribers shopping anonymously.
Product Abandonment
Recover more revenue with targeted product abandonment emails.
Category Abandonment
Trigger category abandonment emails when known subscribers browse specific categories without purchasing.
Active On Site
Identify and re-engage known subscribers actively browsing your site in real time.
Drive more revenue from the audience you already own
more abandonment revenue
Recover more revenue from shoppers who would otherwise go unidentified.
more flow emails
More identified profiles means more triggered sends and more opportunities to convert.
repeat buyers
Bring known shoppers back while intent is still high.
Your email provider can't email shoppers it doesn't know
Retention.com known identity closes the identity gap between anonymous site activity and your owned audience, helping you turn missed sessions into revenue-generating email moments.
Identify anonymous subscribers
Retention.com known identity recognizes existing subscribers as they browse, add to cart, and take action on your site - even when cookies are gone or they're on a new device.
Sync identity to your ESP
Matched identities are passed back to your email platform in real time, so your abandonment flows trigger for shoppers your ESP couldn't previously see.
Recover more revenue
More identified abandoners means more triggered emails, more conversions, and more revenue from the audience you already own.
Reclaim revenue that's already on your site
Identify more of your existing subscribers. Trigger more high-value emails. Generate more abandonment revenue.
Ready to reclaim lost revenue?
Talk to our team about how Retention.com known identity can help you identify more existing subscribers and trigger more revenue-driving abandonment emails.