How It Works

Find out how our solution helps you turn browsers into buyers.

Integrations

From Shopify to Klaviyo, explore over 80 integrations.

Support

Access guides, troubleshooting, and expert assistance.

About Us

Hear our origin story and meet our team.

Partnership

Become an official Retention.com Partner.

Affiliate Program

Learn more about our Affiliate Program.

Careers

Explore career opportunities with Retention.com.

Events

See upcoming events we’re hosting or attending.

Referrals

Got a referral? Let us know here.

Retention.com for B2B is here! Try it out today

empower your dtc growth engine with reclaim

Reclaim up to 250% more Klaviyo revenue

Drive more Klaviyo Add-to-Cart, Product View and Checkout Abandonment Flow revenue by helping Klaviyo track and identify more abandoners.

100% Klaviyo Acceptable Use Policy Compliant
bg-dark-circle
MEET RECLAIM

Drive incremental Klaviyo revenue with Reclaim

Effortlessly recognize anonymous visitors, expand your customer base, and instantly scale up your abandonment flows for a proven "set-it-and-forget-it" ROI.

Increase Browse, Product, and Cart Abandonment SMS and Email flow revenue by up to 250% with Reclaim.

arrow-icon
Recognize site visitors with our proprietary Identification technology
arrow-icon
Increase the size of your browse and cart abandonment email audience
arrow-icon
Boost your total revenue flow by up to 250%
arrow-icon
1,500 successful customers and counting
Learn More
why-retention-solutionspiked-spin-wheel
THE PROBLEM

There is a large signal gap between Klaviyo and Shopify

Klaviyo's power lies in using website visitor behaviors to trigger highly targeted, personalized flows. 

Previously, Klaviyo had the ability to track and gather user signals for months. 

Apple's privacy updates have Klaviyo to only track Safari visitors (and collect signals) for 7 days. 
HOW THIS AFFECTS YOUR SHOPIFY STORE

Klaviyo uses signals from your Shopify store to trigger abandonment flows

Now, after Apple's April 2023 updates, Klaviyo only receives cart, product, and checkout signals from your Shopify store if the user is logged in or has completed an authentication event within the past 7 days. 

Since that update, Klaviyo is only sending flows to 10-15% of abandoners.
HOW RECLAIM WORKS

Reclaim closes the signal gap

Reclaim closes the signal gap.
1st Party Cookies:  We help Klaviyo track visitors for 6 months or longer, instead of Apples default 7 days
Cross-Device ID: Our proprietary publisher network stitches profiles together, ensuring that if someone from your list visits your site from a different device, you can still effortlessly trigger a flow in Klaviyo.
We're the only vendor in the industry that combines both server-side tracking and proprietary publisher networks to maximize signals in Klaviyo. We are 100% Klaviyo AUP compliant.

Reclaim works for SMS flows, too!

Attentive, Postscript, and SMS bump are all suffering from the same signal problem as Klaviyo and Meta. 

We have integrations with all major SMS providers, and can help meaningfully improve SMS flow revenue.

Get Started with Retention.com

Ready to make shopping cart abandonment a thing of the past?

Let’s Talk
100+

Integrations

And if you can’t find the one you’re looking for, we’ll build it for you.
Learn More
shopfiy-intefration

Success Stories

Brands that discovered the magic of Retention.com