How It Works

Find out how our solution helps you turn browsers into buyers.

Integrations

From Shopify to Klaviyo, explore over 80 integrations.

Support

Access guides, troubleshooting, and expert assistance.

About Us

Hear our origin story and meet our team.

Careers

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RETENTION VS OpenSend

Empower your business to Identify, Grow, and Engage with high-intent shoppers at all stages

With Retention.com, uncover high-intent shoppers at all stages including top of the funnel and cart or checkout abandonment. Accelerate your list growth, own the emails identified by our solution, reclaim high-intent unidentified shoppers, and engage with them on your terms without sacrificing the customer experience. You’re able to accomplish this thankfully, in part to our rigorous contact vetting process which weeds out low intent contacts as well as potential spam. All of this, for a flat fee.
4.6/5 Stars on G2
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Trusted by 1500+ DTC Brands

including

An OpenSend alternative that Empowers your marketing strategy with confidence

OpenSend offers limited integrations and furthermore, limits the potential impact of your contacts without paying a hefty fee, limits outreach to a low number of emails, and limits the emails that would most likely be yours via a very short buffer period. Retention makes sure that everything is clear upfront, and that we do our due diligence to make sure we don’t attribute clients that had intent to purchase.

Switch to Retention.com!

With just 45 minutes of setup time, you'll be ready to hit the ground running from Day 1. Boost your list growth by 10-15x and get complete control for personalized engagement with high-intent shoppers we uncover for you, including net new and existing. No hidden fees, just a flat rate. The more you earn, the more you keep!

FEATURES

Email list growth

Easy setup

Fast implementation

White-glove support

Total Brand Control

Supports Overall Growth

Social Insights

Complete Customization

N/A

First-Party Datasets

Send Infrastructure Ownership

Zero Siloed Data

N/A

Cross-device detection

Unlimited Follow-On Marketing

N/A

Email List Reactivation

100% legal

Full Funnel Marketing (Product, Cart, and
Checkout Abandonment)

SMS

Scaled for Any Size Business

Cost

$$

Custom Plans Available

Custom integrations & Dashboards

ROI/ROAS

8-10x Avg (Upwards of 160x+)

Unknown Avg

All of this with a high-touch support team at your fingertips!

You're up and running on the same day, with complete control over implementation, brand, and strategy

🚀 Immediate Launch

Flat Fee, No Hidden Costs

Unlike OpenSend, where you pay more as your data grows, we offer a flat fee. We believe your first-party data shouldn't break the bank

Full Autonomy

You own the dataset and the send infrastructure. You’re in complete control of your brand at every turn

First-Party Datasets

Identify users at all stages of their journey - from top of funnel to cart or checkout abandonment. Reclaim and engage with these high-intent users at the right time.

Build YOUR Business better with Retention

OpenSend does the opposite of growing your business, it leaves it stagnant and in some instances, takes away from your business. Where OpenSend attributes new customers quickly after visiting your site, the Retention.com team has worked vigorously to ensure that over-attribution is not an issue. Retention.com’s goal is to help your business grow by building your email list, reclaim more of those unknown site visitors, and re-engage with those who have fallen out of touch. All of this is compounds when you compare costs and bang for your buck in terms of features-to-cost.
Retention.com can be scaled to any size business and can work with any marketing tool setup. We give you the ability to fully leverage your visitor data and learn more about your prospects as a whole, so you can react when you need to.

Own your funnel and see powerful ROI in return

OpenSend charges you more for less…fewer emails, fewer visitors, which equals
less growth for your business .
Retention.com is an industry leader in helping you build your own first-party dataset, full stop. Your first-party dataset from Retention.com allows you to fully leverage all of the fundamental flows including product, category, cart, and checkout abandonment, as well as SMS. Get incremental ROI and other insights from within your dashboard to see true value of Retention.com.

The entire marketing funnel is yours to flex as you take newly identified prospects all the way from abandoned flows to loyal, repeat customers. All of this while maintaining your autonomy and brand reputation.

What other DTC Owners think of Retention.com

"For Black Friday/Cyber Monday, we got over a million dollars of revenue just from customers acquired through Retention.com"

Cody Griffin

VP of Marketing, Dr. Squatch
"Retention.com is our #1 source for Top-of-Funnel emails. They are targeted, have great engagement metrics, and convert. We not only realize a consistent 9.25x ROI, we capture over 10x the subscribers that we were capturing pre-Retention.com."

Julia Linker

Sr. Director, CRM & Lifestyle, Vital Proteins
"Retention.com has delivered CARIUMA a staggering 13.1x ROI, and helped us achieve our bigger-picture goal of building a large, addressable 1st party data asset.”

Felipe Araujo

Chief Digital Officer, CARIUMA

Get Started with Retention.com

Ready to make shopping cart abandonment a thing of the past?

Let’s Talk