How It Works

Find out how our solution helps you turn browsers into buyers.

Integrations

From Shopify to Klaviyo, explore over 80 integrations.

Support

Access guides, troubleshooting, and expert assistance.

About Us

Hear our origin story and meet our team.

Careers

Explore career opportunities with Retention.com.

Events

See upcoming events we’re hosting or attending.

Referrals

Got a referral? Let us know here.
empower your dtc growth engine with reclaim

Reclaim up to 250% more Klaviyo revenue

Drive more Klaviyo Add-to-Cart, Product View and Checkout Abandonment Flow revenue by enabling Reclaim Server-Side Tracking and Cross-Device ID

100% Klaviyo Acceptable Use Policy Compliant
bg-dark-circle
MEET RECLAIM

Drive incremental Klaviyo revenue with Reclaim

why-retention-solutionspiked-spin-wheel
Increase Browse, Product, and Cart Abandonment SMS and Email flow revenue by up to 10x with Reclaim. Effortlessly recognize anonymous visitors, expand your customer base, and instantly scale up your abandonment flows for a proven "set-it-and-forget-it" ROI.
arrow-icon
Recognize site visitors with our proprietary publisher network for Cross-Device ID and Server-Side Tracking.
arrow-icon
Send abandoned cart emails to users, even before they've opted into your newsletter
arrow-icon
Boost your total revenue flow by 5-10x
arrow-icon
1,500 successful customers and counting
why-retention-solutionspiked-spin-wheel
Learn More
THE PROBLEM

There is a large signal gap between Klaviyo and Shopify

Klaviyo's power lies in using website visitor behaviors to trigger highly targeted, personalized flows. Previously, it could track and gather signals from users for months. However, as of April 2023, due to Apple's changes with META, Klaviyo can now only track Safari visitors (and collect signals) for 7 days. Without signals, flow triggering in Klaviyo is affected.
THE PROBLEM

Klaviyo triggers flows from your Shopify store signals

Following Apple's updates in April 2023, Klaviyo's ability to receive cart, product, and checkout signals from your Shopify store is now limited to cases where the user is logged in or has engaged in an authentication event (such as a purchase, login, email click, or email sign-up) within the past 7 days. Unfortunately, this has resulted in a gap of 10-15% for abandoned user signals.

HOW RECLAIM WORKS

Reclaim sends signals to Klaviyo in two new ways

Reclaim closes the signal gap by enabling a combination of server-side tracking and Cross-Device identification.
Server-Side Tracking:  We help Klaviyo track visitors for 6 months or longer, instead of Apples default 7 days
Cross-Device ID: Our proprietary publisher network stitches profiles together, ensuring that if someone from your list visits your site from a different device, you can still effortlessly trigger a flow in Klaviyo.
We're the only vendor in the industry that combines both server-side tracking and proprietary publisher networks to maximize signals in Klaviyo. 100% Klaviyo AUP compliant.

Reclaim works for SMS flows, too!

Attentive, Postscript, and SMS bump aare all suffering from the same signal problem as Klaviyo and Meta. We have integrations with all major SMS providers, and can help meaningfully improve SMS flow revenue.

Get Started with Retention.com

Ready to make shopping cart abandonment a thing of the past?

Let’s Talk
100+

Integrations

And if you can’t find the one you’re looking for, we’ll build it for you.
Learn More
shopfiy-intefration

Success Stories

Brands that discovered the magic of Retention.com