Harney & Sons has the product, and they know their market. Their marketing is dialed in tight.
But they were still missing out on all of the anonymous traffic that was coming to their site but wasn't being captured by exit intent or other e-mail capture sources. So they reached out to Retention.com to help capture this untapped abandonment revenue.
Retention.com's quick and supportive onboarding process got Harney & Sons up and running in no time.
They implemented Retention.com's technology and turned on the recommended marketing flows in their email automation tools. It's as simple as that. And the new hits started rolling in.
Retention was simple to install and integrate into our existing Klaviyo flows. The team helped out with any questions I had and so far the results have been fantastic. We're seeing our list grow and revenue to prove they're worthwhile e-mails to capture! In addition to that, we've started using the Facebook integration to generate an audience and look forward to seeing those results as well.
Harney & Sons has seen 60+% open rates on their Retention.com Welcome Series.
That's a massive success, especially for high-intent customers who are most likely to convert. That and other flow successes resulted in over 25x ROI.
