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Cymbiotika

How Retention.com helped Cymbiotika get $400k with an estimated ROI of 10x

Industry

Health, Wellness & Supplements

Ecommerce Platform & ESP

Shopify

Klaviyo

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Performance Results

10x
ROI
+$400k
Incremental Revenue
55-60%
Open Rate

Retention.com has been a game-changer for Cymbiotika, helping us recover revenue we would have otherwise lost. Their solutions seamlessly integrated into our retention strategy, driving significant growth in both engagement and conversions.

Rami Mayuma
Email & SMS Marketing Manager

About The Brand

Cymbiotika is a health and wellness brand that creates high-quality supplements made with clean, bioavailable ingredients. Theyfocus on sourcing the best nutrients to support overall well-being that are free from toxins, GMOs, and artificial additives.


Their mission is to empower people to take ownership of their health and live with intention, one healthy habit at a time.

Bring on the Challenge

Their biggest challenge was a variety of Wunderkind limitations, which restricted their ability to maximize retargeting opportunities and scale list growth effectively.


They conducted market research to understand how other top-performing brands were optimizing retention strategies and list growth. Retention.com stood out as a proven solution in this space.

Their business objectives were:

  • Capture and convert more anonymous website traffic
  • Grow their email and SMS lists
  • Expand their overall reach and revenue potential

Retention.com to the Rescue

Retention.com provided the creative flexibility Cymbiotika needed to optimize and scale their retention efforts while maintaining brand consistency in email and SMS strategies. Retention.com team helped the Cymbiotika Team

  • Implement high-performing browse abandonment, cart abandonment, and checkout abandonment flows
  • Leverage segmentation to personalize messaging and improve conversion rates

Retention.com has been a game-changer for Cymbiotika, helping us recover revenue we would have otherwise lost. Their solutions seamlessly integrated into our retention strategy, driving significant growth in both engagement and conversions.

Rami Mayuma
Email & SMS Marketing Manager

The Results

Cymbiotika saw strong performance with both Reclaim and Grow, allowing them to re-engage high-intent visitors and increase conversions.

They got an incremental revenue lift of over $400k with an estimated ROI of 10x, based on revenue vs cost of Retention.com.

"Initially, we were concerned about data quality and compliance,” says Rami. “However, after testing the platform and seeing consistent, high-intent conversions, we quickly realized the value Retention.com brought to our business.”

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