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What if my integration isn't offered or does not offer suppression?
What if my integration isn't offered or does not offer suppression?
Updated this week

If you don't see an integration for your email service provider listed in Integrations > Available Integrations, there are a few options for how to have your collected contacts automatically sent to you:

  • Integrate with Generic Webhooks

  • Integrate with Zapier (and set up an integration between Zapier and your current ESP)

  • Manually download the contacts and upload them into your ESP (Note: This option isn't recommended, as you will see the best results if you email the contacts in real-time.)

Suppress contacts

To prevent collecting contacts you already have, you will need to manually upload your initial contact list as a CSV, then work with your developers to set up automatic suppression via API.

For detailed instructions and information, please see the documentation here.

Have questions? Chat with us, or email support[at]retention.com!

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