How It Works

Find out how our solution helps you turn browsers into buyers.

Integrations

From Shopify to Klaviyo, explore over 80 integrations.

Support

Access guides, troubleshooting, and expert assistance.

About Us

Hear our origin story and meet our team.

Partnership

Become an official Retention.com Partner.

Affiliate Program

Learn more about our Affiliate Program.

Careers

Explore career opportunities with Retention.com.

Events

See upcoming events we’re hosting or attending.

Referrals

Got a referral? Let us know here.

Product Support

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How do I reset my password?

If you've forgotten your password, you can reset it from the sign-in page at https://app.retention.com/login.

1. Click Reset your password.

2. Type the login email address associated with your account, and click Send Me a Reset Email. Then, follow the instructions in the email you receive to reset your password.

If you're already logged into your account, you can easily reset your password from your Retention.com dashboard.

1. Click My Account > Account Details in the left-hand navigation. Then, click Users > Option Dots > Reset Password.

Your password must contain at least 10 characters, include characters and numbers, and one special character (ex. ! @ $ #).

2. Once you've typed in your new password in both boxes, click Save.

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