If you don't see an integration for your email service provider listed in Integrations > Available Integrations, there are a few options for how to have your collected contacts automatically sent to you:
To prevent collecting contacts you already have, you will need to setup automatic suppression via API or manually suppress them by uploading a CSV file.
Suppression via API
You can set up daily suppression via our API. Find more information on that here.
Suppression lists loaded as a CSV file are converted into encoded MD5s for security reasons. We do not use, share, or resell this data for any purpose other than to prevent users from collecting and paying for contacts they already have.
To upload a Suppression List, click on Suppression Lists in the left-hand navigation.
Here are the file requirements for upload:
Once the file has uploaded, you will see a green box in the top-right corner that says your file has been uploaded and is in the queue to be processed. Once that’s complete, you’ll see the stored file listed under the corresponding date:
Make sure the Unique Records number matches the number of records in your ESP.
After you upload the initial file, you will need to continue uploading a CSV file to suppress contacts. How often you need to upload a CSV suppression list (ex. daily, weekly, bi-weekly, monthly) will depend on how many contacts you collect in your ESP.
Have questions? Chat with us, or email support[at]retention.com!