How do I add the snippet script code to my website?

Adding the script to your website is different for every brand and depends on your domain host provider. Click on your website builder below for step-by-step instructions on adding the script to your website: BigCommerce ClickFunnels Google Tag Manager GrooveFunnels Leadpages Shopify Squarespace Unbounce Weebly Wix WordPress Custom Site If you have a custom HTML […]

How to use the Revenue Tracking Script

How does the Revenue Tracking Script Work? To track customer orders from Retention.com contacts on your eCommerce site, you can use our Revenue Tracking Script. This will identify the: email address order number, and transaction amount tied to a contact from your eCommerce site. We will then pull that data and display it on your Dashboard. […]

Does Retention.com have a whitelabel?

One question we get from agencies is if Retention.com has a white-label option. We don’t have our own white-label YET. BUT you can achieve a white-label by following these easy steps: Use Google Tag Manager There are two ways to achieve a white-label in GTM: If you’re managing your client’s Google Tag Manager account, you […]

How to Set Up Reclaim for Add to Cart

Using Reclaim Add to Cart Feature This feature can identify abandoned cart contents for both unknown, non-logged in users (Resolve contacts) and known, non-logged in customers (emails in your Resolve suppression list).  If you use this feature, we will send all of those Add to Cart events to you.  To use this feature, you must […]