Add the snippet script code to GrooveFunnels website

In this video, we’ll share where to find your Retention.com snippet script code and how to add it to your GrooveFunnels site. Where to find your Retention.com snippet script 1. From your Retention.com Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see a green […]

Retention.com API Documentation

At Retention.com, we approach every interface with the idea of making it as clean and simple as possible, and our APIs are no different. One of the keys to Retention.com success is listening to its users and incorporating their feedback. For help with the API, please email support[at]retention[dot]com. Click here for Retention.com API Docs   […]

Add snippet script to Squarespace website

In this video, we’ll show you where to find your Retention.com snippet script code and how to add it to your Squarespace site. Where to find your Retention.com snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. How to add collection […]

Add snippet script code to ClickFunnels website

In this video, we’ll share where to find your Retention.com snippet script code and how to add it to your ClickFunnels site. Where to find your Retention.com collection snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see a green […]

Add snippet script code to BigCommerce store

In this video, we’ll show you where to find your Retention.com snippet script and how to add it to your BigCommerce store. Where to find your Retention.com collection snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see a green […]

Add snippet script code to Wix website

In this video, we’ll show you how where to find your Retention.com snippet script code and how to add it to your Wix site. Where to find your Retention.com collection snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see […]

Add the revenue tracking script to your BigCommerce site

You can use your Retention.com’s revenue tracking script to capture order information for your Retention.com contacts that land on your BigCommerce page. Tracking codes typically are used on the order status page. Once data is collected, your dashboard will display your week-over-week ROI from your Retention.com contacts. Here’s how to add your Retention.com revenue tracking […]

Suppress contacts with Klaviyo popups or forms

If you use Klaviyo popups or forms, you can prevent collection of contacts who opt in via your popup or form. This can be done using Klaviyo’s Event Listener. General Structure of the klaviyoForms Event Klaviyo forms send an event called klaviyoForms to the window each time a form is shown, closed, or submitted. You add one […]

Add revenue tracking script to Shopify site

You can use your Retention.com’s revenue tracking script to capture order information for your Retention.com contacts that land on your Shopify page. Tracking codes typically are used on the order status page. Once data is collected, your dashboard will display your week-over-week ROI from your Retention.com contacts. Here’s how to add your Retention.com revenue tracking […]

All About Suppression

What is Suppression? Suppression is the term we use for any scenario where you want to prevent Retention.com from identifying and collecting contacts. The main reasons you would do this are: To avoid paying Retention.com for contacts you already have. You likely have an existing database of customer emails, many of whom visit your site […]

Add snippet script code to website

Adding the script to your website is different for every brand and depends on your domain host provider. Click on your website builder below for step-by-step instructions on adding the script to your website: BigCommerce ClickFunnels Google Tag Manager GrooveFunnels Leadpages Shopify Squarespace Unbounce Weebly Wix WordPress Custom Site If you have a custom HTML […]

Add snippet script code to Weebly website

In this video, we’ll walk you through how to find your Retention.com snippet script and add it to your Weebly site. Where to find your Retention.com snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see a green box in […]

Add snippet script code to Shopify store

In this video, we’ll walk you through where to find your Retention.com snippet script and how to add it to your Shopify store. Where to find your Retention.com collection snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see a […]

Add snippet script to WordPress website

In this video, we’ll show you how to add your snippet script to your WordPress site. Where to find your Retention.com collection snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see a green box in the top right-hand corner […]

Set up Reclaim for Category Views in Klaviyo

Using Reclaim for Category Views: We must enable this feature for you. If you’ve not already spoken with someone on our team, please ensure you request that we enable this for you. This feature can identify product and/or category views/abandonment for both unknown, non-logged in users (Resolve contacts) and known, non-logged in customers (emails in […]

Set up Reclaim for Product Views in Klaviyo

Using Reclaim for Product Views: We must enable this feature for you. If you’ve not already spoken with someone on our team, please ensure you request that we enable this for you. This feature can identify product and/or category views/abandonment for both unknown, non-logged in users (Resolve contacts) and known, non-logged in customers (emails in […]