How do I verify that my script is working?

Test Script Tool 1. From inside Code Snippet > View Your Script, click Test My Script. 2. Enter the URL to test in the text box, and click Test My Script. 3. A new browser will open to the URL entered. A message box will load in the upper right hand corner that will show you if your […]

How to use the Revenue Tracking Script

How does the Revenue Tracking Script Work? To track customer orders from Retention.com contacts on your eCommerce site, you can use our Revenue Tracking Script. This will identify the: email address order number, and transaction amount tied to a contact from your eCommerce site. We will then pull that data and display it on your Dashboard. […]

All About Reporting

To learn more about the contacts you’ve collected or your revenue tracking data, you can dive into the Reporting features in your Retention.com account. Dashboard Reports From your Retention.com’s Dashboard, you’ll see your Plan Usage. This will show you the percentage of your plan used for the month, how many contacts are on your plan, […]