How to Set Up Reclaim for Add to Cart

Using Reclaim Add to Cart Feature This feature can identify abandoned cart contents for both unknown, non-logged in users (Resolve contacts) and known, non-logged in customers (emails in your Resolve suppression list).  If you use this feature, we will send all of those Add to Cart events to you.  To use this feature, you must […]

How to add the revenue tracking script to your Shopify site

You can use your Retention.com’s revenue tracking script to capture order information for your Retention.com contacts that land on your Shopify page. Tracking codes typically are used on the order status page. Once data is collected, your dashboard will display your week-over-week ROI from your Retention.com contacts. Here’s how to add your Retention.com revenue tracking […]

How to use the Revenue Tracking Script

How does the Revenue Tracking Script Work? To track customer orders from Retention.com contacts on your eCommerce site, you can use our Revenue Tracking Script. This will identify the: email address order number, and transaction amount tied to a contact from your eCommerce site. We will then pull that data and display it on your Dashboard. […]