How do I reset my password?

If you’ve forgotten your password, you can reset it from the sign-in page at https://app.retention.com/login. 1. Click Reset your password. 2. Type the login email address associated with your account, and click Send Me a Reset Email. Then, follow the instructions in the email you receive to reset your password. If you’re already logged into your account, […]

How do I cancel or suspend my account?

Suspend Details: Script will be turned off until the account is reactivated You will be charged now for any current, unpaid overage fees Ability to log in and have access to contacts, data, and export/download files Reactivate account at any time Cancellation (Close) Details: Account data is deleted, and you cannot reopen the account at […]