API Documentation

At, we approach every interface with the idea of making it as clean and simple as possible, and our APIs are no different. One of the keys to success is listening to its users and incorporating their feedback. For help with the API, please email support[at]retention[dot]com.

Getting Started:

1. You can find your API ID and Key under My Account > API Details in your account.

2. If you don’t currently have an API Key and API ID created, click New Credentials.

3. In the pop-up box, enter a Name and Description for your API Credentials. Click Create. (You can change these later.)

4. Your API Key and API ID will appear. Click the Copy icons.

API Endpoint: 


The api_id takes the form of a string like this: 430cc823fe7cd707b3320b8c6a
The api_key takes the form of a string like this: 22577420268b05fb54
By default, all results are returned as a JSON string.

API Limits:

Please contact support for exact API limits, but they range from 5 rpm (requests per minute) to 20 rpm depending on the account level and API call.

Click Here for API Docs