How to suppress contacts with Klaviyo popups

If you use Klaviyo popups, you can prevent collection of contacts who opt in via your popup. This can be done using Klaviyo’s Event Listener. General Structure of the klaviyoForms Event Klaviyo forms send an event called klaviyoForms to the window each time a form is shown, closed, or submitted. You add one listener to your page […]

How to share your code snippet script with a teammate or developer

If a teammate or developer is adding your code snippet script to your domain, you can email them your script directly from Retention.com. 1. From your Retention.com Dashboard, click Code Script > View Script > Email A Teammate. 2. Type their email address in the box, and click Send Message. The text in the blue […]

How do I add the snippet script code to my Unbounce website?

In this video, I’m going to show you how to add the snippet script to your Unbounce website. Where to find your Retention.com collection snippet script 1. From your Retention Dashboard, click Code Script.  Then, click View Your Script. 2. Check the box next to Collection, and then click Copy Code </>. You’ll see a green box in the top […]

How to set up and use Google Tag Manager with Retention.com

To set up Google Tag Manager, you’ll first need to create a free account and connect it to an existing Google account. 1. Go to the Google Tag Manager site, and click Create Account. 2. Fill out the Account Setup information with your Account Name, Country, Container name — which is your website address — […]

How to suppress contacts with JustUno forms

1. From your Justuno dashboard, click the Promotions icon in the left-hand navigation. Then, click the paintbrush icon to edit the email capture promotion. 2. Click </> Custom Code in the top right. 3. Click the </> TAB JS section at the top, and paste this script into the box. You will then need to update the values in […]